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Live Answer

LiveAnswer is a multi-tenant, cloud-based technology that is built to scale globally with no local infrastructure required beyond workstations. Their unique algorithms and powerful call routing engine allows them to direct each call to the most qualified agent faster than anyone in the industry today. LiveAnswer has a full suite of mobile services, empowering their customers to interact with their call center from iPhone and Android devices. In addition, the platform has an embedded automated billing engine, allowing for self service account set-up, line provisioning and account changes.